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Privacy Policy

 

Effective Date: July 16, 2026

The First Coast Area Convention of Narcotics Anonymous, referred to in this policy as “FCACNA,” “we,” “us,” or “our,” respects the privacy of visitors to fcacna.org. This Privacy Policy explains what information may be collected through our website, how we use it, and the choices available to you.

Information We Collect

We may collect information that you voluntarily provide when you:

  • Contact us through the website
  • Register for the convention or related events
  • Purchase merchandise or other items
  • Volunteer or request information
  • Subscribe to updates, if that option is offered

This information may include your name, email address, telephone number, mailing or shipping address, registration details, order information, and any other information you choose to provide.

Our contact form may allow you to provide a clean date. Providing a clean date is optional unless clearly stated otherwise. Because this information may relate to a person’s recovery, we will use it only for the purpose for which it was submitted and will not intentionally use it for advertising or sell it to another organization.

Please do not submit confidential medical, treatment, financial, or legal information through the general contact form.

Payment Information

Payments made through our online store are processed by GoDaddy or another third-party payment processor made available through the website. FCACNA does not directly receive or store your complete credit- or debit-card number.

Payment processors may collect billing, transaction, fraud-prevention, and other information needed to complete your purchase. Their handling of your information is governed by their own privacy policies.

Information Collected Automatically

When you visit the website, certain information may be collected automatically, including:

  • Internet Protocol address
  • Browser and device type
  • Pages visited
  • Date and time of visits
  • Referring website
  • General location information
  • Website performance and traffic information

This information may be collected through cookies, server logs, analytics tools, and similar technologies.

Cookies

Our website uses cookies to operate the site, remember preferences, understand website traffic, and improve the visitor experience.

Where available, you may use the website’s cookie banner to accept or decline nonessential cookies. You may also manage cookies through your browser settings. Blocking some cookies may affect how certain website features operate.

How We Use Information

We may use information collected through the website to:

  • Process convention registrations, orders, and payments
  • Fulfill merchandise purchases
  • Communicate about registrations, orders, volunteering, or inquiries
  • Provide customer service
  • Send convention-related updates when requested
  • Maintain and improve the website
  • Analyze website traffic and performance
  • Prevent fraud, misuse, or security problems
  • Comply with legal, financial, or recordkeeping requirements

When Information May Be Shared

FCACNA does not sell or rent personal information.

We may share information only as reasonably necessary with organizations that assist us in operating the website or carrying out convention activities, including:

  • GoDaddy and website-hosting providers
  • Payment processors
  • Email and communication providers
  • Shipping or merchandise-fulfillment providers
  • Volunteer registration platforms
  • Website security, analytics, and fraud-prevention providers
  • Committee members or trusted service volunteers who need the information to perform an assigned responsibility

These organizations may only receive the information needed to provide their services.

We may also disclose information when required by law, court order, legal process, or when reasonably necessary to protect the safety, rights, or property of FCACNA, website visitors, or others.

Third-Party Websites

Our website may contain links to third-party websites, including hotel reservation services, volunteer platforms, payment processors, social media pages, or other outside resources.

FCACNA does not control the privacy practices of those websites. Visitors should review the privacy policy of any third-party website before submitting personal information.

Data Retention

We retain personal information only as long as reasonably necessary to process registrations and orders, respond to inquiries, maintain financial and convention records, meet legal obligations, and resolve disputes.

Information that is no longer reasonably needed may be deleted or securely disposed of.

Your Choices

You may contact us to request that we:

  • Correct inaccurate personal information
  • Provide information about personal information we maintain about you
  • Delete personal information when it is no longer required for legitimate, financial, or legal purposes
  • Stop sending optional promotional or informational emails

Transactional communications concerning a registration, purchase, payment, or active inquiry may still be sent when necessary.

Children’s Privacy

This website is not directed toward children under 13, and FCACNA does not knowingly collect personal information online from children under 13.

A parent or legal guardian who believes a child has provided personal information through the website should contact us so that the information can be reviewed and, when appropriate, deleted.

Information Security

We use reasonable administrative and technical measures to protect information submitted through the website. However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy when our website, services, or legal obligations change. The updated policy will be posted on this page with a revised effective date.

Contact Us

Questions, requests, or concerns about this Privacy Policy may be submitted through the Contact Us page at fcacna.org.

Please include “Privacy Request” in your message so that it can be directed to the appropriate FCACNA committee member.

Copyright © 2026 FCACNA - All Rights Reserved.

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